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How do I see all notes and messages from inquirers?

Click on “Expand All” to see all information relating to an inquiry. Click “Collapse All” to hide all notes. To see the notes about only one inquiry, click “Show” to the left of the inquiry. Click “Hide” to remove the notes field.

How can I see inquiries that go back farther than a year?

Change the dates in the “Email date range” field at the top of the page and click the “Update list” button. You can see email inquiries as far back as 2006.

Can I delete inquiries?

Although you cannot delete inquiries, you can hide or “Archive” them. Check the box in the Archive column next to the inquiries you would like to archive. Then click “Archive.”

Can I have inquiries sent to more than one email address?

You can have the inquiries go to two email addresses. To add a second address, go to your Homeowner Center and click on the “Contact Info” tab.