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Use text alerts to respond to inquiries instantly

Elizabeth Weedon | 12/3/2015 (updated 2/2/2021)
The Text Alert feature has been enhanced, too, so that you can now reply to the inquiry directly from the text message – saving you even more time.

Replying to an inquiry

By clicking on a link in the text alert, you will be directed to a webpage that includes not only the inquiry and its details, but also links to your pricing and availability calendar and to your Booking Management feature. This way, you can respond to the inquiry right on your mobile device with accurate and up-to-date information – all within seconds!

How to enable the Text Alert feature

If you haven’t already enabled the Text Alert feature on your listing, go to the “Contact Info” page in your Homeowner Center, and check the “Text Inquiries?” box to the right of your cell phone number. Then click the “Submit” button.

The Booking Management feature

And if you’re not already taking advantage of the Booking Management system, you’re missing out on a great opportunity to easily manage your bookings, track your communications and payments, retain helpful notes about your guests, and receive notifications if a document or payment is overdue. It’s free and located right in your account. Just click on the “Booking Management” link in your Homeowner Center. Related blog posts: Email Inquiry feature FAQs Screening prospective tenants Screening tenants II: It’s OK to say No Managing Your Tenants’ Expectations Personalizing your rental business Successful Booking Techniques Booking Management system Payment Schedules
About Elizabeth Weedon

About Elizabeth Weedon: I have worked for WeNeedaVacation.com since 2008, and I've been a loyal homeowner listed on the site since early 1998. An enthusiastic member of the Homeowner Support Team, I provide fellow Cape and Islands vacation rental homeowners with advice about online marketing and rental management techniques to ensure them a successful rental experience each season. In addition to phone and email support to our homeowners, I also create and edit much of the content on our website, as well as our Homeowner Blog and monthly newsletters. I am also the Press & PR Coordinator for the company, responsible for drafting our press releases and responding to press inquiries and interviews. I grew up summering on the Vineyard, where I have managed my family's rental home since the mid-1980's, and I'm passionately devoted to the Island. My husband and I live in Wellesley where we have raised our 2 grown kids and our Black Lab, Maisie.